Bert and team were great in resolving the issue with one of my drawers.
Grill came packaged extremely well. Very easy to put together and looks great. I love it! Outdoor Kitchen was great to order from I was kept up to date on delivery.
Love this grill so well packed easy to assemble ! Looks awesome! Well made! Great customer service!
The assembly instructions felt very incomplete and rudementry. Could use more indepth videos showcasing various aspects of the assembly. The product itself is very well made. I was also sent a cover for a 4 burner grill instead of a 6 burner grill. The customer support i have received has been pretty good so far. I wish the gas hose and power cord could be run through the cabinets instead of out the back farthest from where I needed them to be for my install.
Their kitchens are great and their cover protect well. We always deal with this company!
The package arrived on time with clear instructions of what we should receive. The installation of the modules were easy and all the components looks to have high quality. My only concern is that I didn’t expect to have an empty space between the refrigerator an the the module that self contained it besides I think the temperature of the refrigerator need to be cooler
Best working and durable kitchen ever. It’s been amazing how well this thing works and how great it still looks.
I was hesitant to write a review without bias. I got my grill last month and have done a few cooks on it. I am impressed with how it has performed so far. The charcoal insert is awesome to use as a smoking pan. I like the heat distribution within the grill. Still learning the cooking zones.
I have found a couple of places for improvement. I love the drawers and the cabinet space. It would be great to have a storage spot for the rotisserie skewer.
The grill cover appears to be really sturdy except for the zippers. The way mine zipps, it puts the start of the zipper in the back of the grill. Bidirectional zippers would fix that.
Overall I give it a 4.8 out of 5
I also received the pizza oven. (It was free). The quality is not as good as the grill. The edges are sharp and the stainless steel feels a bit flimsy and cheap. I ripped the cover for it right after the first use on one of the corners. I did make a pizza in it and it came out great. So this one is going to be a 4 out of 5.
Let’s see how everything holds up.
The experience with Ultimate Kitchen Pro was smooth and professional. The Mont Alpi island is high quality and works great!
Received fully assembled and in great shape.Customer service is informative and follow up is reliable, satisfied customer.
In my haste to replace my old grill, I wasn’t quite accurate with the measurements so we did get the grill to fit, but with a few modifications it does look great. It lights the fire really well and we have yet to cook on it, but that will happen soon this weekend.
Both the Mont Alpi Island/Grill and the service/communication/speed of delivery by Outdoor Kitchen Pro were outstanding!
Grill arrived in a large wooden crate, it took me about 30 minutes to unpack and situate. The quality, look and feel surpassed my expectations. I went with the black lid as it matches my black shutters. I have cooked a few times now and the grill itself works very well. The refrigerator is larger than expected and works very well in the Southern California heat. I absolutely love this grill, one of my best purchases ever.
Ordering process was easy and the people were great to work with. Shipment was on time and packaged very well. I would recommend this company..
looks great and well constructed. Wished it would heat up faster with propane
Looks great. Hoping this one lasts longer than the one that came with the BBQ.
Love the grill. However, the 2 boxes were loaded on the pallet with the sides for opening facing each other on the inside (boxes were loaded on the pallet backwards). This made it a real pain in the ass to unload and unpack the boxes. Need to make sure your DC people know how to properly load pallets and that they are inspected before shipping. Other than that, the grill is great!
It makes all of the difference in the world to have a cover that is made for the beverage center. The special section for the faucet is particularly helpful. Before the snow storm last week, we put insulation around the faucet and the pipes leading to the sink, unplugged the refrigerator, then put the cover over the entire outdoor center. No frozen pipes, no problems whatsoever. The cover fit like a glove. I would recommend, however, that you include some basic instructions on how to join the three cover pieces together with the zippers. We eventually figured it out, but it was trial and error!
I have had other grills that start with a "W".
This grill far exceeded my expectations. Great construction built much better then the W, Ii's built like a tank. Gets to nice high temperatures. Beverage center with every shelf full gets to temp of 38 degrees F.
Had a minor issue which ended up being my fault :)
I contact customer service, they got right back to me, were very friendly, knowledgable and informative. . To date, very satisfied with purchase.
Great product; awesome services and communication. Perfect packaging , kitchen arrived with no issue and was easy to set it up. The
Best equipment in the market. Thanks so much
The bbq and island are even better quality thank i originally thought. Everything was shipped super fast and was scheduled for delivery within a couple days. Packaging was great and super secure and there was no damage. Overall I am beyond happy. We cooked on it recently and it worked flawlessly. Thank you again!
Best investment I ever made
Excellent product, excellent delivery, excellent customer service. Outdoor Kitchen Pro was highly efficient from beginning to end. I live in Florida and my delivery was during the aftermath of Hurricane Milton. Customer service made sure the delivery was handle efficiently and professionally according to my adjustments and displacement. The item was well packed and secured. When I contacted customer service for details on my order…..response was within hours not days. Although they only offer 5 stars…Ii would surely give them 10 stars. Thank you for an excellent product and customer service.
Mont Alpi 805 Black Stainless Steel Island with Two 45 Degree Corners/ 6-Burner Grill, 2 Infrared Burners / MAi805-BSS45
Great grill setup. Did have to do some adjustments with the extra cabinet. Called back to store. Never heard back but figured it out ( little change on connection)
