Excellent product, excellent delivery, excellent customer service. Outdoor Kitchen Pro was highly efficient from beginning to end. I live in Florida and my delivery was during the aftermath of Hurricane Milton. Customer service made sure the delivery was handle efficiently and professionally according to my adjustments and displacement. The item was well packed and secured. When I contacted customer service for details on my order…..response was within hours not days. Although they only offer 5 stars…Ii would surely give them 10 stars. Thank you for an excellent product and customer service.
Mont Alpi 805 Black Stainless Steel Island with Two 45 Degree Corners/ 6-Burner Grill, 2 Infrared Burners / MAi805-BSS45
Great grill setup. Did have to do some adjustments with the extra cabinet. Called back to store. Never heard back but figured it out ( little change on connection)
I have not been able to install the beverage center yet. Is final location is not finished yet. The shipping was flawless, the packaging was solid, and the beverage center looks great, just not set up yet.
Thanks
Absolutely amazing customer service. Grill is outstanding.
The island is very well-made and beautiful. It was packed securely for shipment and there was no damage. Communication about shipping was accurate and delivery was on-time and done with care. I must say, too, that the service we've received post-delivery from Outfoor Kitchen Pro has been excellent! They clearly care about their customers post-purchase. They've answered our questions quickly and completely. You will not be disappointed!
Response during sell was prompt. Customer service after the sale has been poor. 4 Emails and 2 phone calls later we still await an accurate and informative response. It is so easy to just admit the mistake and ship the missing pieces. This has not been our experience.
Love this grill
Great grill
Great grill !!
I did not have any issues with installation other than trying to level the unit. I was unable to lower the levels with a phillips or flathead screwdriver. I will have to find a thin wrench that will fit the unit. I had a friend install my water and drain line, I must say he did an awesome job. He tied my drain line into my french drain line, so that it flows through the french drain. I have not used the kitchen yet, but can't wait. Outdoor kitchen pro was very helpful when support was required. I am very pleased with my Mont Alpi 805 Deluxe Island with Beverage Center / MAi805-DBEV .
I ordered this outdoor kitchen in November, but wasn't ready to install it until March. The great people at OutdoorKitchenPro offered to hold it for me until I was ready to get it delivered. The item came in perfect condition; the delivery driver was very accommodating and carted the items up a long driveway to the garage. This is now installed, and it is amazing. The neighbors love it, I love it, and it really takes our outdoor living to a whole new level. Mont Alpi is also very responsive with all the questions I had. I highly recommend buying the grill from OutdoorKitchenPro.
I was very anxious about such an expensive purchase online but man I was wrong about every single detail. There was not even one hick-up from start to end. Thank you
It's hard to buy a birthday present for a wife of 56 years on her 75th birthday. However, since I'm not a cook and she's cooked virtually every meal for me in 56 years of marriage, I thought a BBQ island where I did some of the could be appropriate. The gift arrived unexpectedly right on her birthday encased in 1/2 plywood on 2 pallets. It was obvious the product had been well protected during shipment. Since a late Utah snow had softened the ground, I used the plywood to create a walkway to move each easily to its final location on the heavy duty castors. The black stainless looks great against our new more modern exterior color scheme and the whole island fits nicely where our old hot tub used to be. My bride is thrilled with her new gift and the grandkids love that they have a new, albeit used, hot tub!
We received our Mont Alpi grill and assembled quickly with little effort. Some sections were heavy and difficult to get to the back yard. Fortunately with some help got them together with little issue.
The grill has worked well, the fridges are much better / bigger than expected and the pizza oven worked fantastic out of gate. We did 11 small pizzas in an hour for family and friends.
Was hesitant investing on this site outdoor kitchen site unseen but we are glad with decision made. Overall quality is great, the packaging methods for shipment was impressive, even the cover is better than expected.
Definitely recommend. Glad we got the extra cabinet. Not using the sink but have the pizza oven sit over it when using so ideal for us.
Will see how it progresses after a few months of southern sunshine and use.
This outdoor kitchen is truly a gem when it comes to its price. Not only is it packed with all the necessary features, but it is also incredibly easy to install. Trust me, you won't find a better deal than this.
It was exactly what we read about online and looked the same. We love it!
We absolutely love it.
I have had this for a couple of months now. Love the grill. Gets nice and hot but do need to find the hotspots. The rear is definitely much hotter than the front on mine. Also I read that the beverage center came ready for a garden hose but mine did not and I bought adapters that I tried to use but no luck with leaks. I thought all I would have to do is hook a garden hose to it. The second issue is with the leg levelers. They have a Philip top and it strips easily. It should have a top that allows for use of sockets or wrenches. The last little annoying item is the cover. I really love the idea of them being separate pieces to zip together. I just wish they would zip from the back to the front so that you can easily unzip the beverage center when the cover is on and open the fridge or use the sink without removing the whole cover.
Mont Alpi 805 Black Stainless Steel Island with Beverage Center / 6-Burner Grill, 2 Infrared Burners, Sink, Fridge / MAi805-BSSBEV
When my outdoor kitchen arrived, the packaging was very good however I did find two dings in the stainless steel! The pieces were so heavy I decided to just keep the two pieces that were dinged up. The assembly was very simple but trying to figure out the cover system that I purchased was confusing. I still have one end of the island uncovered because the cover I do have left over won’t fit. With all this being said, the Island and kegerator look amazing in my backyard. I would definitely recommend.
The picture in the color is black and the cover is really grey. A little disappointing
Very smart design and very easy with the zipper to manage each part of the cover
High quality product and excellent service!