Delivery was great. VERY hard to inventory all the items while driver waits. Not a great policy for returns/refunds/exchanges. Impossible to look at everything and keep driver waiting. Sent him on his way without opening 7 different crates/boxes. Will hope all is ok.
I wanted as much grill real estate as possible so I could keep a griddle plate as well as two full grates still available. This 6 burner grill is perfect and works amazingly. The side searing burner is clutch, I can sear a steak on both sides and throw it over to indirect heat on the grill to finish and they come out perfect. The griddle is perfect size and I griddle a lot. I wanted the island modular unit for lots of storage and it does provide that. I also needed one with leveling legs plus wheels since my patio has a slope. I also ran natural gas to it since it is 99% stationary but I can move it if needed. Also, the service from Outdoor Kitchen Pros was top notch. I called in twice and actually reached the same person who was very helpful with my questions. The grill arrived extremely well crated on two different pallets and it was relatively easy to unbox all of the protective layers and get it into position on my back patio. We actually rolled the components through the house on my wood floors. If I had any suggestions for Mont Alpi, I would say work on engineering a zero clearance lid where I could have my unit right against the wall. I have to keep it about 5 inches out, which I'm okay with, but I would enjoy it being more flush. I knew this before I ordered it, but I still love it because it had everything else that I wanted. I did get the 3 piece cover which is awesome for this massive unit. It fits great and can be removed in sections with zippers which makes it easy to fold and store as well. Another review mentioned they would rather have Velcro but if you have ever worked with long strips of Velcro it is hard to keep lined up so the zipper works much better for this large application. I am very satisfied with my purchase and I can't wait to try the charcoal tray that fits in the grill. And I STILL have space for the griddle and 1/3rd grill grate or 2 grill grates plus the charcoal Bay for 1/3. Talk about versatile, I can cook with any method I choose on my one unit!
We love all of our Mont Alpi products. They are reliable and great quality. Come mostly assembled and easy to use
This is Quality!!! My husband loves cooking on this.
This outdoor kitchen is stunning, beautiful, and eye catching. Everyone that has seen it talks about how nice it is. Proud to have it!
Absolutely love the simplicity of installing this Mont Alpi.
I set this kitchen up along with a bar, and I've never been happier the support from outdoor kitchen pros was amazing. John was quick to answer any questions and sent me all the literature. I needed to complete my task in a very timely manner. If I ever do this again, I will probably go the same route.
We are very happy with the kitchen we purchased. The materials are high quality, and everyone loves how our kitchen looks. Overall, we are extremely satisfied with our purchase.
I also want to mention their excellent customer service. Every time I called, someone answered the phone and was happy to help with my questions. The shipping was also fast and everything arrived as expected.
I personally highly recommend them if you are shopping for a new kitchen. We had a great experience from start to finish!
Outdoor Kitchen Pro has very knowledgeable representatives willing to find answers to your questions. Products they sell are superior and they deliver when they say they will deliver. Very accommodating company.
Purchased the griddle plate along with the Mont Alpi 6 burner grill island. The griddle plate is heavy duty, comes pre-seasoned. Put in place of one of the grates, plan on leaving it there as grill is plenty big enough. Used it a few times already, works great. Love it!!
The Mont Alpi 805 Black stainless steel island with beverage center looks great - fits perfectly in my newly renovated backyard and patio. Packaging was excellent - crated with plywood all around. Needed extra help to get out of the bottom section of the crates. Connecting the modules together straightforward but does take a bit of work. Helps to remove refrigerator. Counter tops are beautiful - solid and thick. Grill works well - plenty of space. Sink hook up needed some additional adaptors to get a hose connected, and to get drainage hose connected. Backside is not black steel, just silver metal with perforations. All and all, seems really great - looking forward to the rest of the summer for grilling! And thanks to John and Outdoor Kitchen Pros for their help and efficient processing of the order.
Just used for the first time for Mother's Day & loved it!
Cover arrived on time and fits like a glove, Looks to be well built but slightly thinner than orginal cover
Haven't u packed yet
Island was packaged very well and easy to unpack. Very little assembly required after rolling grill and side modules into place. Cover fits great. After the assembly I ordered another module to have more storage and counter space. The modular design of the island makes. It easy to customize to your needs. The Mont Alpi grill cover is also modular and allows for additional panels to be added. The cover is well made and fits great. All materials are high quality and well built. Can't wait to receive the extra module and start cooking.
Outdoor Kitchen Pro was great to work.with. I'm happy with their prices and customer service. I will definitely recommend them to anyone looking for outdoor kitchen products.
Can’t wait to use it. I purchased it and added the back yard drop off. Couldn’t be happier. Came on time unpacked and removed all trash. There was hardly any thing to assemble. The covers are unreal. They have zippers. I know from experience because two days after it arrived Staten Island received two feet of snow. They didn’t budge. Now let’s get to customer service. Randy was amazing. He held onto the order to navigate around two storms. Perfect timing. Thanks Randy.
I was very happy with the delivery of my Mont Alpi outdoor kitchen island. It was well packaged to avoid damage during shipment and arrived in excellent condition. I was able to unpack it and get it set up without any issues.
The directions are terrible
Bert and team were great in resolving the issue with one of my drawers.
Grill came packaged extremely well. Very easy to put together and looks great. I love it! Outdoor Kitchen was great to order from I was kept up to date on delivery.
Love this grill so well packed easy to assemble ! Looks awesome! Well made! Great customer service!
The assembly instructions felt very incomplete and rudementry. Could use more indepth videos showcasing various aspects of the assembly. The product itself is very well made. I was also sent a cover for a 4 burner grill instead of a 6 burner grill. The customer support i have received has been pretty good so far. I wish the gas hose and power cord could be run through the cabinets instead of out the back farthest from where I needed them to be for my install.
Their kitchens are great and their cover protect well. We always deal with this company!
The package arrived on time with clear instructions of what we should receive. The installation of the modules were easy and all the components looks to have high quality. My only concern is that I didn’t expect to have an empty space between the refrigerator an the the module that self contained it besides I think the temperature of the refrigerator need to be cooler
Best working and durable kitchen ever. It’s been amazing how well this thing works and how great it still looks.