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Manufacturers Warranties

American Made Grills

GOLD STANDARD WARRANTY

Your investment in AMD Direct product is backed by the strongest warranty in the industry. In addition to precision engineering and outstanding performance, AMD Direct products include our GOLD STANDARD LIFETIME WARRANTY with all replacement parts 100% non-prorated.

 Alfresco and Artisan

THE BEST WARRANTY IN THE BUSINESS
Alfresco is committed to providing great service. If your Alfresco product needs service, please call (866) 203-5607.
Please have the model number, serial number, and date of purchase available. A service representative will return your call within 48 hours.

 

American Fyre Designs

R.H. Peterson Co. (“RHP”) warrants your American Fyre Designs product to be free from defects in material and workmanship.

American Outdoor Grill

Authentic Pizza Ovens

Authentic Pizza Ovens is an importer of exceptional quality Traditional and Modern wood fired ovens and warrants its ovens to be free from major defects in materials and craftsmanship on the structural components for a period of three (3) years from the date of purchase.

Chicago Brick Oven

Chicago Brick Oven, a manufacturer of ovens, warrants the products to be free from defects in materials and workmanship for a period of one (1) year from the date of shipment.

Coyote

Coyote Outdoor warrants to the original purchaser at the original site of delivery with proof of purchase of each Outdoor Gas grill/Side burner that when subject to normal residential use, it is free from defects in workmanship and materials

Fire Pit Art

Your fire pit includes a 10 year manufacturer’s warranty on Carbon Steel Fire Pits, and a 100 year warranty on Stainless Steel Fire Pits for structural integrity during that time frame for the original purchaser.

Fire Magic

Fire Magic premium gas grills are an investment that lasts a lifetime. That’s because we design, engineer and build Fire Magic premium gas grills to the absolute highest quality standards for unmatched beauty and performance to be enjoyed for years and years. It’s why we stand behind our products by offering the industry’s best warranty programs. The pride of owning a Fire Magic Grill lasts a lifetime.

Fuego

Fuego Element & Professional: One (1) Year comprehensive parts on the entire product. Three (3) Years limited parts warranty covering the stainless steel burner.

Fuego Premium Grills, Griddles and Pizza Oven: One (1) Year comprehensive parts on the ignition system. Five (5) Years limited parts warranty covering the stainless steel burner and diffuser panels. Limited lifetime warranty on all stainless steel components not listed above.

    Le Griddle

    • 1 year for proper functioning.
    • 5 years on the burners and valves.
    • Lifetime on the cooking plate with the exception of scratches and traces due to use.

    Mont Alpi

    Moss Grills

    Moss Grills warrants this product to be free from defects in material and workmanship for 1 year from the original date of purchase by the consumer.

    Perlick

    Thank you for choosing Perlick commercial products. We are committed to providing the best products in the appliance industry. That’s why we back our refrigeration products with a comprehensive parts and labor warranty.

    Primo

    These warranties are extended to the original purchaser of the grill, these are general guidelines. Please refer to the unit’s manual for complete warranty details.

    Summerset

    Summerset Professional Grills is backed by the strongest warranty in the industry! In addition to precision engineering and outstanding performance, Summerset grill series include a LIFETIME WARRANTY. Now you can use a grill with the peace of mind that you have an industry leading warranty.

    Summit

    Products offered through Felix Storch, Inc. (FSI)'s Summit, Summit Commercial, Accucold, and PureTherm divisions are manufactured to provide outstanding value, and your satisfaction is our goal on every product.

    Tagwood

    Tagwood BBQ reserves the right to inspect and assess the product before honoring the warranty and to invalidate the warranty if it is concluded that the claim was not valid.

    The Outdoor Great Room

    The warranty terms apply to current year models and are for informational purposes only. Please refer to your Owner’s Manual for the warranty terms that apply to your particular product.

    The Outdoor Plus

    The Outdoor Plus Company (TOP) warranties fire pits against manufacturing defects that prevent safe and correct function as follows: Warranty periods are as follows:

    True Flame

    WPPO

    This warranty ensures that these items do not have manufacturing defects or defects in the materials. This warranty is for a period of one year from the date the oven is shipped. 

    1-800-838-5843